Shipping policy

Shipping Policy

At ClickCulture, we aim to deliver your orders safely and on time.

Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

Shipping Time

Estimated delivery time is usually 5–12 business days, depending on the product, supplier, courier partner, and delivery location.

Some products may take longer due to supplier processing, high demand, remote location delivery, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before payment.

Free shipping may be offered on selected products or during promotional offers.

Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp, depending on the contact information provided during checkout.

Delivery Issues

If your order is delayed, please contact us at clickculturehub@gmail.com with your order number.

We are not responsible for delays caused by:
- Incorrect address or phone number
- Customer not available at delivery location
- Courier service delays
- Weather conditions
- Public holidays
- Remote location restrictions
- Events beyond our control

Incorrect Address

Please ensure your shipping address and phone number are correct before placing the order. If the package is returned due to incorrect details, additional shipping charges may apply for reshipping.

Damaged or Wrong Product

If you receive a damaged, defective, or wrong product, contact us within 3 days of delivery with photos/videos of the product and packaging.

For shipping-related queries, contact:
ClickCulture
Website: www.clickculture.co.in
Email: clickculturehub@gmail.com